The Apples Medical Centre is now using accuRx
This is afree software for GP practices in the UK, allowing anyone in the practice to text a patient about anything they need.
The GPs would like to inform you that they are hoping to do video
consultations when appropriate. The following link gives you more details:https://support.accurx.com/en/articles/3790662-my-gp-has-sent-me-a-video-link
Dr Greg Miles; Dr Steve Morris; Dr Rob Lewis and Dr Angela Tweedie
Reception Hours: Monday - Friday 8.00am - 6.30pm
|
THE APPLES MEDICAL CENTRE - FLU CLINICS 2020
Due to COVID-19 the practice will provide the Flu vaccinations for this year differently, due to the strict social distancing rules, we have put in place a roburst and controlled process to ensure the safety of all our patients and staff. Patients over 65 years and patients with chronic health issues ie Asthma, Diabetes, including the Sheilding patients will be contacted to invite them to one of the selected clinics, we will do our upmost to accommodate you, however due to the restrictions/delivery dates this may not always be possible, so please bear with us.
Digby Hall;
• Do not arrive early or late for your appointment time (we have allocated a strict number of patients per period to ensure that people are queueing for the minimum of time and social distancing is maintained)
• Please attend on your own (unless you require assistance from a carer)
• Wear a face covering/mask, no personal belongings, clothing easily removed to expose your upper arm (have your arm exposed ready)
• If it is raining on the day, please come prepared with an umbrella as the queue will be outside for a short period of time.
• There will be no chairs available to sit while waiting, and you will not be able to sit whilst having the vaccination (for infection control). If you think you will struggle with this, please speak to the the member of staff/patient group member on your arrival
• When you enter the foyer you will have to queue one meter apart, only when one of the four clinicians is free you will be invited into the hall
• One way system around the hall
• Follow the signs for the exit (if require assistance with steps please inform the receptionist at the time of booking)
Friday 25th September 8.30am to 12.30pm
Friday 2nd October 8.30am to 12.30pm
Friday 9th October 8.30am to 12.30pm
Terraces, Drive Through;(FOR COVID SHIELDING PATIENTS ONLY)
• Do not arrive early or late for your appointment time
• Wear a face covering/mask, clothing easily removed to expose your upper arm (have your arm exposed ready)
• You will be given clear directions into the car park by one of the marshalls (visable in a high vis jacket) this will be a one way system, dividing into two lanes
• Cars must switch off engine in the vaccination station
• Follow the signs for the exit
Wednesday 23rd September 1.00pm to 5.00pm
Thursday 1st October 9.00am to 1.00pm
Thursday 15th October 9.00am to 1.00pm
Please do not attend your appointment if you or any members of your household have symptoms of COVID-19 or if you have been told to isolate, please inform the surgery. Contact us the following week and we will rebook you when you are able to leave isolation.
Catch up clinics in the surgery will be available after these clinics.
Flu vaccinations for 50yrs to 64yrs will be invited later in the season once the practice has been given the full guidance.
Please be patient whilst we contact you, this maybe via email/sms or a telephone call.
Stay Safe from everyone at The Apples Medical Centre
|
2020 GP Patient Survey
https://www.gp-patient.co.uk/report?practicecode=J81029
The survey is sent out to more than two million people, aged 16 and over, every year who are registered with GP practices across England. As in previous years, the results will cover broad information about experiences of primary care –and monitors a wide range of experiences including ease of making appointments, waiting times, opening hours, treatment and care planning by healthcare professionals.
Physiotherapy
NEW - SELF-REFERRAL FOR PHYSIOTHERAPY
Patients can access this online at the Dorset healthcare website by searching for ‘outpatient physiotherapy’-
The self-referral form can either be brought in to physiotherapy and left with reception or patients can email the form over.
All referrals will be prioritised in the usual manner, by a senior physiotherapist.
Physiotherapists have skill in the assessment and treatment of injuries and conditions that affect muscles, joints and soft tissues such as low back pain, shoulder pain, neck pain, knee pain, recent injuries or joint and muscular pain.
If you are suffering with a similar condition, and would like to see a physiotherapist for an assessment please complete a self-referral form. This can be found at the below link, your GP practice or hospital reception.
www.dorsethealthcare.nhs.uk/patients-and-visitors/our-services-hospitals/physical-health/outpatient-physiotherapy-service
Please note this service is only available at some of our community hospitals, for patients registered at selected GP practices in Dorset.
If you have any concerns you can always be referred to physiotherapy in the usual way with a letter from your GP, Consultant or Nurse.
What will happen next?
A physiotherapist will look at your form to decide how soon we will need to see you. We have urgent, soon and routine appointments. Your appointment may be 30-45 minutes, however you may be offered a shorter appointment in our ‘Rapid Assessment Clinic’ in order to commence your assessment and treatment plan as soon as possible. We will contact you as soon as we can to arrange an appointment.
What can I do to help myself in the meantime?
Research has shown that resting for more than a day or so does not help with problems such as back pain and may actually prolong pain and disability. You may need to modify your activities initially, but the sooner you get back to normal activity the sooner you will feel better.
Initially moving stiff joints and muscles can be painful, but this is a normal response and not a sign of damage. Feeling a bit sore initially is also normal and often a good sign that you are making progress. Gentle movements of the joints/muscles will help to prevent continued pain and stiffness.
Changing your position or activity frequently throughout the day will help to prevent and reduce stiffness. Try to build up your general activity gradually.
Hot or Cold?
If you have a recent injury (less than 72 hours) you may benefit from a pack of frozen peas or ice wrapped in a damp towel for 10 – 20 minutes. This may help to reduce any heat/swelling.
If you have an old injury or recurring problem you may find that holding a hot water bottle wrapped in a towel on the affected area for 10 – 20 minutes reduces pain. Movement of the affected area will aid in preventing stiffness and pain.
NB: Be aware that hot and cold can BURN and that you need to check (every 5 minutes) that your skin does not become very red or blotchy. If this happens STOP immediately.
Painkillers
‘Over the counter’ painkillers can be helpful. A pharmacist will be able to advise you on the appropriate tablets. If your symptoms worsen you may wish to see your GP.
Further Information
The following websites contain some information you may find useful to help your recovery
Some useful exercises for a variety of conditions
https://www.csp.org.uk/tags/patient-information-leaflets
https://www.nhsinform.scot/symptoms-and-self-help
https://www.versusarthritis.org/about-arthritis/managing-symptoms/exercise/
Some tips and guidance on Physical activity with ‘Fitness Studio’ videos/tutorials
https://www.nhs.uk/live-well/exercise/
Advice to support your recovery with advice on health and wellbeing
https://www.livewelldorset.co.uk/
Some useful information if you have longstanding pain
https://www.paintoolkit.org/
After much consideration Dr Steve Morris has decided to retire on 1st September 2020 after 28 very happy years at The Apples Medical Centre.
Normally we would keep a book in reception for people to write messages to Steve but in these COVID-19 times we are keeping footfall in the surgery to a minimum. Instead you could email a 30 second video message or a standard email to Steve via applesmedcentre@nhs.net.
We are delighted to welcome two new doctors to the practice, Chris Minton who is coming to Dorset from the Midlands and Dominic Parsons who is known to many already as he has done locums here. We are really looking forward to working together.
We are working to improve access to appointments for our patients, in particular at evenings and weekends. If you would like to be offered one of these appointments, which may be at a different site, please ask your surgery
