Information for Patients
CHRISTMAS & NEW YEAR OPENING HOURS
The Surgery and Dispensary will be closed from 6pm on Thursday 24th December 2020 and reopen at 8am on Tuesday 29th December 2020
The Surgery and Dispensary will be closed from 6pm on Thursday 31st December 2020 and re-open on Monday 4th January 2020
While the Surgery is closed if you need to speak to someone please contact 111
If you have a life threatening emergency please phone 999
The Apples Medical Centre is now using accuRx
This is afree software for GP practices in the UK, allowing anyone in the practice to text a patient about anything they need.
The GPs would like to inform you that they are hoping to do video
consultations when appropriate. The following link gives you more details:https://support.accurx.com/en/articles/3790662-my-gp-has-sent-me-a-video-link
Dr Greg Miles; Dr Rob Lewis; Dr Chris Minton; Dr Angela Tweedie and Dr Dom Parsons
Reception Hours: Monday - Friday 8.00am - 6.30pm
Covid Vaccination in Sherborne
We are all concerned by the variant of Covid that is spreading in the South East of England. Rates of infection locally however remain below the national average and if we follow guidance on Hands, Space and Face and the rules on gathering at Xmas, we should be able to keep the rate of infection low.
Some sites in Dorset and Somerset have commenced vaccination and we have a site in Sherborne identified, which is awaiting authorisation and delivery of vaccine and equipment. The logistics of delivering a vaccine that has to be stored at -70 degrees is considerable but we have learned from the first wave sites as how best to manage this. It is also anticipated that the Oxford vaccine will become available shortly, which will ease logistic issues and increase our capacity to vaccinate you.
We anticipate commencing our local vaccination campaign, during the week commencing 4th January 2021. We will be vaccinating those who are most vulnerable first (over 80 and those in care homes) and those recommended nationally by the JCVI.
The clinics will be by appointment only and we will get in touch with you to make appointments. Please do not call us, we will contact you.
We plan to vaccinate at least 1000 patients per week when vaccine supplies will allow this so that we can protect all of you who may be vulnerable to this illness and in as short as time as possible. This will be a considerable challenge for the local surgeries to deliver and I ask you to understand that we may need to prioritise some work so that we have the capacity to deliver this programme as we would like.
I wish you all a Happy and Safe Christmas
Dr Rob Childs
GP lead for Covid Vaccination in Sherborne Area Network
2020 GP Patient Survey
The survey is sent out to more than two million people, aged 16 and over, every year who are registered with GP practices across England. As in previous years, the results will cover broad information about experiences of primary care –and monitors a wide range of experiences including ease of making appointments, waiting times, opening hours, treatment and care planning by healthcare professionals.
NEW - SELF-REFERRAL FOR PHYSIOTHERAPY
Patients can access this online at the Dorset healthcare website by searching for ‘outpatient physiotherapy’-
The self-referral form can either be brought in to physiotherapy and left with reception or patients can email the form over.
All referrals will be prioritised in the usual manner, by a senior physiotherapist.
Physiotherapists have skill in the assessment and treatment of injuries and conditions that affect muscles, joints and soft tissues such as low back pain, shoulder pain, neck pain, knee pain, recent injuries or joint and muscular pain.
If you are suffering with a similar condition, and would like to see a physiotherapist for an assessment please complete a self-referral form. This can be found at the below link, your GP practice or hospital reception.
Please note this service is only available at some of our community hospitals, for patients registered at selected GP practices in Dorset.
If you have any concerns you can always be referred to physiotherapy in the usual way with a letter from your GP, Consultant or Nurse.
What will happen next?
A physiotherapist will look at your form to decide how soon we will need to see you. We have urgent, soon and routine appointments. Your appointment may be 30-45 minutes, however you may be offered a shorter appointment in our ‘Rapid Assessment Clinic’ in order to commence your assessment and treatment plan as soon as possible. We will contact you as soon as we can to arrange an appointment.
What can I do to help myself in the meantime?
Research has shown that resting for more than a day or so does not help with problems such as back pain and may actually prolong pain and disability. You may need to modify your activities initially, but the sooner you get back to normal activity the sooner you will feel better.
Initially moving stiff joints and muscles can be painful, but this is a normal response and not a sign of damage. Feeling a bit sore initially is also normal and often a good sign that you are making progress. Gentle movements of the joints/muscles will help to prevent continued pain and stiffness.
Changing your position or activity frequently throughout the day will help to prevent and reduce stiffness. Try to build up your general activity gradually.
Hot or Cold?
If you have a recent injury (less than 72 hours) you may benefit from a pack of frozen peas or ice wrapped in a damp towel for 10 – 20 minutes. This may help to reduce any heat/swelling.
If you have an old injury or recurring problem you may find that holding a hot water bottle wrapped in a towel on the affected area for 10 – 20 minutes reduces pain. Movement of the affected area will aid in preventing stiffness and pain.
NB: Be aware that hot and cold can BURN and that you need to check (every 5 minutes) that your skin does not become very red or blotchy. If this happens STOP immediately.
‘Over the counter’ painkillers can be helpful. A pharmacist will be able to advise you on the appropriate tablets. If your symptoms worsen you may wish to see your GP.
The following websites contain some information you may find useful to help your recovery
Some useful exercises for a variety of conditions
Some tips and guidance on Physical activity with ‘Fitness Studio’ videos/tutorials
Advice to support your recovery with advice on health and wellbeing
Some useful information if you have longstanding pain
After much consideration Dr Steve Morris has decided to retire on 1st September 2020 after 28 very happy years at The Apples Medical Centre.
Normally we would keep a book in reception for people to write messages to Steve but in these COVID-19 times we are keeping footfall in the surgery to a minimum. Instead you could email a 30 second video message or a standard email to Steve via email@example.com.
We are delighted to welcome two new doctors to the practice, Chris Minton who is coming to Dorset from the Midlands and Dominic Parsons who is known to many already as he has done locums here. We are really looking forward to working together.
We are working to improve access to appointments for our patients, in particular at evenings and weekends. If you would like to be offered one of these appointments, which may be at a different site, please ask your surgery