To request an urgent appointment for today phone Reception Monday to Friday, 8.00am to 6.30pm
- Visit the surgery and speak with a receptionist. We are open Monday to Friday, 8.00am to 6.30pm
When you get in touch, we’ll ask what you need help with. We will use the information you give us to choose the most suitable health professional to help you.
To request an appointment in the next 14 days
- Use an eConsult form between 8.00am to 4.00pm Monday to Thursday and 8am to 3pm Friday to request an appointment. We will respond by the next working day by 6.30pm
- Visit the surgery and speak with a receptionist. We are open Monday to Friday, 8.00am to 6.30pm
- Phone the surgery on 01935 812633 to book an appointment
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable health professional to help you.
To request a routine appointment 4 weeks
- Use an eConsult form between 8.00am to 4.00pm Monday to Thursday and 8am to 3pm Friday to request an appointment. We will respond by the next working day by 6.30pm
- Visit the surgery and speak with a receptionist. We are open Monday to Friday, 8.00am to 6.30pm
- Phone the surgery on 01935 812633 to book an appointment
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable health professional to help you.
Your appointment
We may then offer you a consultation:
- By phone
- Face to face at the surgery
- By text or email
Appointments by phone, by text or email can be more flexible. This often means the doctor or nurse can help you sooner.
Cancelling or changing an appointment
If you can not make your appointment let us know as soon as you can so another patient can book the appointment time. You can cancel or change your appointment:
- Use SystmOnline to cancel or change an appointment
- Phone us Monday to Friday, 8.00am to 6.30pm
- Visit the surgery and speak with a receptionist. We are open Monday to Friday, 8.00am to 6.30pm
To sign up for Online Access you must already be a patient of the surgery. To sign up please click on the above link and select the Request Access to Online Services at the Apples Medical Centre option. You can also present to reception at the surgery and make a request to sign up. We ask that you bring two forms of identification with you, preferably one photo ID and one proof of address. It is possible for proxy access to be granted for parents, guardians and those with legal power of attorney to other patient's accounts.
If you need help when we are closed
Use NHS 111 online (111.nhs.uk) or call 111. 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
If it’s a life-threatening emergency call 999.
Extended Access
Information on extended hours access here.
Please tell us:
- If there’s a specific doctor, nurse or other health professional you would prefer to respond
- If you would prefer to consult with the doctor or nurse by phone, face-to-face, by text or email
- If you need an interpreter
- If you have any other access or communication needs.
Sick Children
Unwell babies and young children will always be seen urgently.
Home Visits
If you are unable to attend the surgery and need to see/speak to a GP/other Health Professional that is attached to the Surgery please telephone the surgery on 01935 812633
Try the NHS App
You can now use the NHS App, a simple and secure way to access a range of NHS services and your GP account on your smartphone or tablet.
You can use the NHS App to check your symptoms and get instant advice, order repeat prescriptions, view your GP medical record, access your Covid vaccination status and more.
If you already use online access you can continue to use it. You can use the NHS App as well.
For more information go to www.nhs.uk/nhsapp